Deposits and Withdrawals
If there is no TXID for your withdraw please create a ticket here. It usually take about 3-10 confirmations for a BTC transaction to show up in y...
Tue, 11 Dec, 2018 at 5:04 PM
For security reasons, please do not send the same amount at the same time. If you did, however, please open a support ticket and it may be able to be proce...
Tue, 11 Dec, 2018 at 5:06 PM
Please check your TXID and wait for 3-10 confirmations. After that, if still stuck please send an email with your username, coin name, amount and txid to: s...
Thu, 15 Mar, 2018 at 6:45 AM
This is the user account name associated with the gateway. Do not worry, this is the normal withdrawal process. All withdrawals and deposits go through the...
Tue, 11 Dec, 2018 at 5:07 PM
Previously there was an issue with the asset setting of the DOGE market, and deposits into that wallet have been deprecated. Users must use the XDOGE wallet...
Tue, 11 Dec, 2018 at 5:51 PM