CryptoBridge

Getting Started 5

• Is CryptoBridge a wallet or an account?
• What is the difference between a local wallet and a cloud account?
• Are there fees for canceling order and what are they?
• How do I find the explorer address for a specific coin?
• App doesn’t load...

Support 1

• When should I expect to hear from support about my ticket?

Passwords 6

• Should I backup my password?
• I lost my password. Please recover it!
• How to restore wallet with .bin or with brainkey?
• I have my password but I cannot log in. How can I log in?
• I wrote down my password that I got from the permissions page, but I cannot log in with that password. Why?

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Frequently Asked Questions 9

• Can I chance the automatic log out time?
• I get an init-error when trying to load wallet.crypto-bridge.org
• How to resolve "Failed to sync with API server" message.
• I can see my balances and transactions yet the system is asking me to log-in , what gives?
• Can I mine BCO?

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Transactions & Fees 8

• Where can I find TXID for my withdraw?
• How do I find the coin explorer?
• How can I see all my transaction history?
• Error: "Transaction was not signed. Do you have a private key? [no_signers]" What's wrong?
• Error: "Failed to broadcast the transaction (withdrawal)"

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Trading and Orders 6

• I failed to send my orders. What should I do?
• Where can I export my trading history?
• How long does it take to transfer BTC to cryptobridge?
• Why are my coins not showing up in my wallet right away?
• How many confirmations are required for deposits?

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Deposits and Withdrawals 5

• I made a withdraw request but I have not received my funds yet.
• I sent the same amount of a coin to my deposit address twice (back-to-back), but only one transaction was credited. Why?
• I sent my funds to the deposit address but it has not appeared in my account yet.
• Why were my funds sent to CryptoBridge?
• Why are there two DOGE listings in the deposits and withdrawals?

Nodes & APIs 4

• CryptoBridge is very slow for me. Is there any way for improvement?
• Why are all the nodes down and/or they have high latency?
• How can I setup my own nodes?
• Does CryptoBridge have a trading API?

BridgeCoin Staking 10

• How does staking work?
• How can I calculate the staking returns?
• When do BCO staking payouts happen?
• How can I stake my coins? Are there fees?
• How will funds be distributed?

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About CryptoBridge 8

• What is CryptoBridge?
• What is BridgeCoin?
• How is CryptoBridge decentralized?
• What is a Gateway?
• How will gateways become decentralized in CryptoBridge?

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Getting Started 11

• [Watch] PICK YOUR CRYPTOBRIDGE WALLET!
• [Watch] CREATING A CRYPTOBRIDGE LOCAL WALLET!
• [Watch] CREATING A CRYPTOBRIDGE CLOUD WALLET!
• [Watch] FUND YOUR CRYPTOBRIDGE ACCOUNT!
• [Watch] BUYING BCO ON THE EXCHANGE

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