CryptoBridge
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Knowledge base
Support & How-to Guides
Getting Started
5
Is CryptoBridge a wallet or an account?
What is the difference between a local wallet and a cloud account?
Are there fees for canceling order and what are they?
How do I find the explorer address for a specific coin?
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Support
1
When should I expect to hear from support about my ticket?
Passwords
6
Should I backup my password?
I lost my password. Please recover it!
How to restore wallet with .bin or with brainkey?
I have my password but I cannot log in. How can I log in?
I wrote down my password that I got from the permissions page, but I cannot log in with that password. Why?
View all 6
Frequently Asked Questions
9
Can I chance the automatic log out time?
I get an init-error when trying to load wallet.crypto-bridge.org
How to resolve "Failed to sync with API server" message.
I can see my balances and transactions yet the system is asking me to log-in , what gives?
Can I mine BCO?
View all 9
Transactions & Fees
8
Where can I find TXID for my withdraw?
How do I find the coin explorer?
How can I see all my transaction history?
Error: "Transaction was not signed. Do you have a private key? [no_signers]" What's wrong?
Error: "Failed to broadcast the transaction (withdrawal)"
View all 8
Trading and Orders
6
I failed to send my orders. What should I do?
Where can I export my trading history?
How long does it take to transfer BTC to cryptobridge?
Why are my coins not showing up in my wallet right away?
How many confirmations are required for deposits?
View all 6
Deposits and Withdrawals
5
I made a withdraw request but I have not received my funds yet.
I sent the same amount of a coin to my deposit address twice (back-to-back), but only one transaction was credited. Why?
I sent my funds to the deposit address but it has not appeared in my account yet.
Why were my funds sent to CryptoBridge?
Why are there two DOGE listings in the deposits and withdrawals?
Nodes & APIs
4
CryptoBridge is very slow for me. Is there any way for improvement?
Why are all the nodes down and/or they have high latency?
How can I setup my own nodes?
Does CryptoBridge have a trading API?
BridgeCoin Staking
10
How does staking work?
How can I calculate the staking returns?
When do BCO staking payouts happen?
How can I stake my coins? Are there fees?
How will funds be distributed?
View all 10
About CryptoBridge
8
What is CryptoBridge?
What is BridgeCoin?
How is CryptoBridge decentralized?
What is a Gateway?
How will gateways become decentralized in CryptoBridge?
View all 8
Watch Videos
Getting Started
11
[Watch] PICK YOUR CRYPTOBRIDGE WALLET!
[Watch] CREATING A CRYPTOBRIDGE LOCAL WALLET!
[Watch] CREATING A CRYPTOBRIDGE CLOUD WALLET!
[Watch] FUND YOUR CRYPTOBRIDGE ACCOUNT!
[Watch] BUYING BCO ON THE EXCHANGE
View all 11
Help Desk Software
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